1. Orders & Availability
- All orders are subject to product availability and delivery coverage.
- We may substitute flowers or packaging with items of equal value when needed to preserve quality and delivery timing.
Rosebay Gift
Terms and Conditions
By using the Rosebay Gift website or services, you agree to these Terms and Conditions. Please read them carefully before placing an order.
Effective Date: March 12, 2026
2. Pricing & Payment
- All prices are listed in Saudi Riyals unless stated otherwise.
- Payment must be completed successfully before an order is confirmed for preparation or delivery.
3. Delivery
- Delivery windows are estimates and may be affected by traffic, weather, or recipient availability.
- Customers are responsible for providing accurate recipient and address information.
4. Changes, Cancellations & Refunds
- Requests to change or cancel an order are handled based on preparation status and delivery timing.
- Refunds or replacements are reviewed case by case for damaged, incorrect, or failed deliveries.
5. Use of Website
- You agree not to misuse the website, interfere with services, or submit false or unlawful information.
- Rosebay Gift may update or remove website content, products, or features without prior notice.